Academic
Policies
Acdemic
Records Policy
Class
Attendance Policy
Disabled
Student Services
Aids
Policy
Intercollegiate
Athletics Mission Statement
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APPENDIX
B - DISABLED STUDENT SERVICES GRIEVANCES
A grievance is defined as the claim of an individual employee or student that
there has been a violation, misinterpretation or misapplication of a
rule, policy or procedure in relation to policies or the laws. The
grievance procedures outlined in the Faculty, Staff, and Students Handbooks
may be used by
any faculty, staff, or student to resolve disability complaints. Jackson
State University assures prompt and impartial consideration of any complaints
which an individual may experience in the university environment. When
the circumstances require, faculty, staff, or students are encouraged
to submit complaints or grievances in accordance with the procedures
outlined below. Faculty,
staff, or students may use this procedure without penalty or fear of
reprisal. Particular
attention must be given to the time period shown for each step of the
grievance process. For example:Request
for accommodations, academic adjustments, auxiliary aids,
and services for individuals with disabilities are as follows:
- Request for
accessible location for classrooms, or offices due to a
physical disability.
- Request
for extended time due to a learning disability.
- Request
for a sign language interpreter due to a hearing impairment,
etc.
When
faculty, staff or students have concerns related to the ADA
or Section 504, they should address this information to: Mrs.
Carolyn Ambrose
ADA Compliance Officer/Counselor
Jackson State University
P.O. Box 17999
Jackson, MS 39217
(601) 979-2485 or 979-3704
The
ADA Compliance Office is
located in B.F. Roberts Hall, Room 112.
INFORMAL
GRIEVANCE PROCEDURE
(DISABLED STUDENT SERVICES)
- A
grievance should be filed in writing, contain the name
and address of person filing it, and briefly describe the
alleged violation.
- A
grievance should be filed within 60 days of the alleged
violation or such time after the complainant becomes aware
of the alleged violation. (Processing
of allegations of discriminations which occurred before
this grievance procedure was in place will be considered
on a case-by case basis in a prompt and equitable manner.)
- The
investigation shall be conducted by the American with Disabilities
Act Compliance Officer. The investigation shall be informal
but thorough, affording all interested persons and their
representatives, an opportunity to submit evidence relevant
to a grievance.
- A
written determination as to the validity of the grievance
and a description of the resolution, if any, shall be issued
by the Americans with Disabilities Act Compliance Officer
and a copy forwarded to the complainant no later than 10
days after its filing.
- The
Americans with Disabilities Act Compliance Officer shall
maintain the files and records of Jackson State University
relating to the complaints filed.
FORMAL
GRIEVANCE PROCEDURE
(DISABLED SUPPORT SERVICES)If
the Informal Grievance Process has not led to a mutually satisfactory
resolution of the problem, at the written request of the faculty,
staff, or student, the Vice Provost for Student Life will refer
the matter to the Administrative Committee. The
Administrative Committee will be comprised of three full-time,
non-academic employees appointed by the Vice Provost for Student
Life. The
committee’s purpose is to review the grievance thoroughly and
render a decision. The
committee’s decision can be appealed to
the Vice Provost for Student Life.After
a thorough review of the grievance, the committee shall have
five (5) working days to render a written decision to the Vice
Provost for Student Life. The
Vice Provost for Student Life shall review the recommendation
and make a written recommendation to the President. The decision
will be communicated within ten (10) working days to the faculty,
staff, or student that filed the grievance or the appeal. The
decision of the President shall be final. |
